What is tenant referencing?

Tenant referencing is the process landlords and letting agents use to check a prospective tenant's identity, employment, income, credit history, and previous tenancy record before agreeing to let them a property. The cost is paid by the landlord, not the tenant.When you apply for a rental property,

When you apply for a rental property, the landlord or agent will usually carry out referencing checks. These typically include verifying your identity, confirming your employment and income, checking your credit history, and contacting your previous landlord for a reference.

Since the Tenant Fees Act 2019, you can't be charged for referencing. The cost is paid by the landlord or agent. If anyone asks you to pay a referencing fee, refuse and report it.

Referencing can feel intrusive, but understanding what's being checked can help you prepare. A poor credit score doesn't automatically disqualify you, but it may lead the landlord to request a guarantor. A negative reference from a previous landlord can be more damaging, though you have the right to know what's been said and to challenge anything inaccurate.

Frequently asked questions

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Can I be charged for tenant referencing?

No, referencing fees are banned under the Tenant Fees Act 2019. The landlord or agent must pay for it. If you're asked to pay, it's a prohibited payment.
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What happens if I fail referencing?

It depends on the reason. The landlord may ask for a guarantor, request additional references, or decide not to proceed. You can ask the referencing company what caused the failure and whether you can provide additional information.
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Can a previous landlord give me a bad reference?

Yes, but the reference must be truthful. A landlord can state factual information, such as rent arrears or property damage. If you believe a reference is inaccurate or misleading, you can challenge it and provide your own evidence to the prospective landlord.
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